Question 1

ORDER MINIMUMS & MAXIMUMS

Accepted Answer

Hatching egg orders are required to contain one dozen eggs minimum and we can accommodate up to two dozen per shipping box with appropriate packaging.

IF YOU ARE UPGRADING SHIPPING to Priority Mail Express or UPS Overnight Services, we can only accommodate TWO DOZEN eggs per shipment with appropriate packaging.  If you are ordering more than two dozen eggs, place separate orders with two dozen per order.  We will ship all your orders when they are available at the same time.  If your order contains more than two dozen eggs, we will invoice you the balance of the upgraded shipping charges for the additional box required to fill your order.

Keep in  mind that we maintain SMALL breeder flocks and cannot accommodate bulk  orders.  If you would like more than ONE dozen hatching eggs of any  breed, you need to contact us ahead of time to discuss options or place separate orders.  We reserve the right to split any order made that is  too large for us to ship with reasonable belief that the eggs will  arrive in tact or that may require more eggs than we can reasonably  accommodate.
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Question 2

HATCH RATES

Accepted Answer

Know  BEFORE BUYING that when you purchase shipped hatching eggs, there is a  lower success rate overall than when you purchase eggs right off a local  farm or when you purchase chicks.  Hatching eggs are a gamble.  Once  eggs leave our custody, we do not have any control whatsoever as to  their handling or their condition upon arrival.  We cannot control how the shipping carrier handles them.  We cannot control your incubation methods.  We  cannot control your hatch rate.  Our eggs are regularly checked for  fertility.  We do try to put extra eggs in shipments when possible, and  we package our eggs for success.

Question 3

ORDER POLICIES

Accepted Answer

Purchase of our hatching eggs does not mean your eggs ship out immediately, unless you are buying a Surplus dozen!  A  purchase entitles you to a slot in our books for shipped eggs, ie a Preorder.  We ship  eggs weekly and we are at the mercy of what the hens lay for us each  week.  We work through orders on a first come, first served basis.   Please contact us for current wait times BEFORE YOU ORDER. We do not  allow the selection of shipping date for hatching eggs.
 
When  your eggs ship, you will be notified of the shipment and its tracking  number via the e-mail you place on file with your order, so make sure  it’s an e-mail you check frequently, as we are not liable for any damage  to the eggs as a result of your missing that e-mail.  We do try our best to send out a "heads up" e-mail the week prior, but this service is not guaranteed.
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You are not entitled to any compensation for there being roosters hatched.  It is your job to plan for roosters accordingly.
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There  are no guarantees made as to specific color or degree of speckling on  eggs in any colorful egg breed, project breeds, or hybrids - results in  these breeding pens can and do vary.
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Cancellations  to your order may be made up to 24 hours after you place the order.   After 24 hours, no cancellations may be made.  Once an order is placed,  you will need to contact us for any alterations to the order.
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Assortments  are put together with extra eggs we have that week.  You may not select  which breeds you receive.  Eggs will be marked by breed so you know  what you have.  Assortments can include any breed we have here on our website or other breeds we are working on that are not offered online.

Question 4

SHIPPING POLICIES

Accepted Answer

Effective May 2026, we can no longer absorb the ever-increasing costs of shipping in our hatching egg pricing, and all new orders will have shipping added at checkout.  UPS and USPS services are offered at Ground/Priortiy Mail service levels as well as expedited services.  It is up to you to decide what carrier works best for you and our shipping policies are the same for both carriers.

Estimated transit times for UPS Ground from our location are as follows (as of Jan 2, 2025):

USPS CLAIMS: Upon  arrival of hatching egg shipments, we encourage you to open your box at  the post office, in front of a USPS employee.  We are not responsible for damage to eggs or delays in transit and we no longer send replacement shipments.  It is your responsibility to file claims where necessary.

UPS CLAIMS: UPS does not insure hatching eggs.  We are not responsible for damage to eggs or delays in transit and we no longer send replacement shipments.  It is YOUR job to check the current UPS outbound transit maps to ensure UPS ground works for your shipping destination.

UPS STORE HOLDS: If you have a UPS Store near you, you can have your eggs held there at your discretion by utilizing the following format at checkout:

Your Name c/o The UPS Store
123 UPS Store Lane
Your Town, 12345

IF YOU ARE UPGRADING SHIPPING to Priority Mail Express or UPS Overnight Services, we can accommodate TWO DOZEN eggs per shipment.  If you are ordering more than two dozen eggs, place separate orders with two dozen per order.  We will ship all your orders when they are available at the same time.  If your order contains more than two dozen eggs, we will invoice you the balance of the upgraded shipping charges for the additional box required to fill your order.

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Hatching  egg orders are nonrefundable.  Order at your own risk.
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Make  SURE you provide us a valid phone number with your order.  We recommend you add our e-mail address (support@birchwoodfarmsga.com) to your address book so that our e-mail updates do not get filtered to your Spam folder.
 
All hatching egg shipments are accompanied by Form VS 9-3.
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​We do reserve the right to resolve any problems not addressed here at our discretion.

Question 5

PICKUP POLICIES

Accepted Answer

Contact us to arrange local pickup of hatching eggs.

FULL POLICIES

ORDER MINIMUMS & MAXIMUMS

HATCH RATES

ORDER POLICIES

SHIPPING POLICIES

PICKUP POLICIES